Our Team

Annie Wolfraim
Managing Partner

Annie Wolfraim completed an Honors Bachelor of Arts in Sociology from Wilfrid Laurier University in 2006. Annie has over ten years experience working with clients in the community living with acquired brain injuries. Annie also has three years experience working in a long-term care residence, providing support to the residents and completing various administrative tasks. Annie worked as a Program Manager at a residential facility housing several individuals with behavioural challenges and mental health issues. In addition, Annie has held positions in Human Resources, Assistant Program Manager, Report Editing, and Research and Development Administrator.


In 2014, Annie joined Access and held the titles, Manager and Vice President. Recently, Annie assumed the position of Managing Partner. She is responsible for overseeing all the Regional Managers within the Province of Ontario. Annie supervises the day to day operations and coordination of services along side Jen Wolfraim to preserve the quality of care at Access Personal Support.

Jennifer Wolfraim
Senior Coordinator

Jennifer Wolfraim completed her Degree at Ryerson University in 2007. She gained five years experience working in a long-term care facility, supporting the residents and working as a dietary aide. Jennifer also gained over ten years experience in customer service and was the owner of two successful small businesses, servicing the Oakville and Mississauga areas.

In 2017, Jennifer joined Access Personal Support as a Coordinator. Her responsibilities included interviewing and recruiting nurses, and personal support workers, and assisting in the coordination of services. In 2020, Jennifer assumed the role of Senior Coordinator, supervising Junior Coordinators while assisting with the recruitment process.

Nicole Williams

Nicole Williams completed her Social Services Worker (SSW) Diploma in 2013, and is a Registered SSW through The College of Social Workers and Social Service Workers. She has over eight years of experience working with individuals who have acquired brain injuries, challenging behaviours, developmental disabilities, children and youth as well as seniors. She also worked with these individuals in many different capacities; Child and Youth Programmer, Personal Support Worker, Residential Counsellor and Community Support Assistant to name a few. While in these roles Nicole demonstrated her ability to provide client directed service, create and implement client service agreements and care plans. These roles also allowed Nicole to build upon her Leadership skills, and encouraged Nicole to complete a Certificate in Supervision through the University of Waterloo.


Nicole joined Access Personal Support as a Manager in 2017. In this position she upholds the company standards of practice and ensures service excellence while providing solution focused support to her clients. 

Emily Evora

Emily Evora completed her Child and Youth diploma at Humber College in 1997. She continued her
education taking courses such as ICAN with Choice Therapeutics and Neurorehabilitation: Assisting
Recovery & Function in Everyday Life Following Brain Injury with Ontario Brain Injury Association.

Emily has gained 23 years of experience in the social service sector. She has worked with acquired brain injury survivors, individuals with spinal injuries, amputees, abused children, victims of crime, and youth in open and closed custody justice systems. She also gained experience with latency aged children suffering from various mental health diagnosis, families in crisis and Seniors with mental health diagnosis (Alzheimer and Dementia) and complex behaviours and complex medical needs.


Over the course of Emily’s career, she gained a unique and dynamic skill set which encompasses
effective organizational tools, analytical thinking, ability to solve complex issues and seamlessly build rapport with treatment teams, families and clients. She obtained these skills while working for a broad range of facilities, institutions and community support service agencies. Some of these include but are not limited to, Hincks-Dellcrest Centre, Ministry of the Attorney General, The Ontario Victim Services Secretariat, and The Toronto Catholic Children’s Aid Society.

In December 2018, Emily joined Access as a Manager for the Greater Toronto Area. In this position, she manages her own caseload while maintaining the company standards. Emily’s focus is to enhance the quality of life for her clients. She continually monitors the provision of service to ensure focus is on results-driven care, which in turn enhances the quality of life for the clients and their families.

Nurses (RNs), Registered Practical Nurses (RPNs) and Personal Support Workers (PSWs)

Access Personal Support (APS) nurses, registered practical nurses and personal support workers specialize in providing home health care services to seniors and survivors of all ages with acquired brain injuries and/or mental health issues. Access also specializes in providing services to individuals with spinal cord injuries and/or complex needs.

Our highly skilled workers possess at least 3 years of community support service experience. They also have a Nursing Degree, Diploma or Personal Support Worker certificate (or equivalent) and are certified in First Aid and Cardiac Pulmonary Resuscitation (CPR), Crisis Prevention Intervention or Safe Management, Safe Food Handling and Foot Care.

Access is continuously looking for caring and professional staff. If you are a dedicated healthcare professional and want a fulfilling career please apply to Access by emailing your resume to psw@apsont.com. As a successful candidate, you must have at least three years of recent and related experience as a RN, RPN, or PSW. You must be flexible and willing to work any hours of the day or night.